
The carrier says it listened to customer complaints and will continue the practice in the future.
There is no official policy on pre-installed apps from the FCC or other groups so it is at the carrier's discretion how many apps they want to add to phones being sold on their network.
One can only hope that major offenders Verizon, AT&T and T-Mobile follow in Sprint's footsteps soon, giving users the freedom to remove apps that they will never use without having to resort to rooting their devices.